package com.kefu.call.vo;

import io.swagger.annotations.ApiModel;
import io.swagger.annotations.ApiModelProperty;
import lombok.Data;

import java.util.HashMap;
import java.util.List;
import java.util.Map;

@Data
@ApiModel("呼入按周统计")
public class CallStartByWeekResultVo {
    /**
     * 周开始时间
     */
    @ApiModelProperty("周开始时间")
    private String weekStartTime;

    /**
     * 周结束时间
     */
    @ApiModelProperty("周结束时间")
    private String weekEndTime;
    /**
     * 用户满意率
     */
    @ApiModelProperty("用户满意率")
    private String levelRate = "0%";

    /**
     * 一线解决率
     */
    @ApiModelProperty("一线解决率")
    private String serviceAcceptRate = "0%";

    /**
     * 一线解决率
     */
    @ApiModelProperty("一线解决率")
    private Integer serviceAcceptRateValue = 0;

    /**
     * 一线解决较上周提升
      */
    @ApiModelProperty("一线解决较上周提升")
    private String serviceAcceptPromote ="无";



    /**
     * 总体解决率
     */
    @ApiModelProperty(value = "总体解决率")
    private String totalSolveRate = "0%";

    /**
     * 总体解决率
     */
    @ApiModelProperty(value = "总体解决率")
    private Integer totalSolveRateValue = 0;

    /**
     * 总体解决较上周提升
     */
    @ApiModelProperty(value = "总体解决较上周提升")
    private String totalSolvePromote = "无";

    /**
     * 投诉解决率
     */
    @ApiModelProperty(value = "投诉解决率")
    private String complaintResolutionRate = "0%";

    @ApiModelProperty("平台数据集合")
    private List<CallStartByWeekDataResultVo> dataList;
}
